Why Won’t We Call Time-Outs?

Bang Head Here

Graphic Calliope Learning - Original Source Unknown

No doubt you’ve seen this poster as it’s been around for years.  It’s a good chuckle as it seems ridiculous and exaggerated, but I caught myself doing the equivalent of banging my head against the wall just last Friday and while I didn’t lose consciousness literally, there certainly was no intelligence in my actions. I continued to spin my wheels, get even more upset,  ruin my day, and not get anything done … just move email messages around into different folders and write out a to do list in half a dozen different places.

I know better!  Had I taken myself on a time-out to my newly created workout room for a bit of wild dancing to disco music, I might have gotten a grip, gotten a perspective, renergized myself, found my groove, reclaimed my day, etc, etc.

When we work with teams in our one week leadership programs, we ask team members to choose the 5 cards from our Teamwork card deck that they think will help them be successful. A number of them choose this particular card, Call Time-Outs, the 2 of diamonds, which suggests:

Many a meeting has become unproductive because people mistakenly believe that all problems can be solved on a timetable and ticked off their list. If your team is spinning its wheels, calling a time-out can help break the tension and give people an opportunity to gather their thoughts. Shift your energy by calling the meeting, going for a walk, sleeping on it, or simply moving to another room.

The trick of course is to use the card!  In my role as a team coach, I observe teams who are spinning their wheels and will wait 20 – 30 minutes before I gently ask “Would you like some feedback?”

“YES” is the resounding answer from everyone on the team.  My first bit of feedback is  … get up out of your chairs, take a walk down the hallway and come back. I then ask people to stand away from their meeting table and “observe themselves as a team” and ask them “what was happening on this team?” and “what does this team need to do?” Inevitably, the team gets itself back on track and knows what it needs to do.

I find this phenomena fascinating. Why won’t we call time-outs? I think there are a number of factors

  1. Initially, our self-awareness skills … the ability to stand back and observe ourselves and others in the moment.
  2. Secondly, our belief system.  In particular, our belief about time and that we don’t have enough of it. Our deeply-rooted belief that we can continue to be effective after hours, days or years (yes years … how many of you have not taken a vacation in years???) of not taking a time-out. Our belief that we SHOULD be able to be totally effective and productive ALL the time, no matter what the circumstance (ok shortcut version … perfectionism).
  3. Finally, our courage to act.  To call a time-out on a team can mean rubbing up against other team member beliefs and anxieties about not having enough time or not being good enough.

And, one final thought, sometimes we just need an outsider to help us. Some of us are toddlers when it comes to recognizing when we are tired and need a time-out.

This blog is based on the 2 of Diamonds, Call Time-Outs, taken from our Teamwork Explorer. Written by Tammy.