Inspiring Leadership Greatness
Sunday and Monday I blogged about Patrick Lencioni’s 2010 book, Getting Naked, and the first two fears that block consultants from building client relationships and loyalty. The third and final is fear of feeling inferior which leads to consultants putting their own needs before the client. The remedies are to honour the client’s work, make everything about the client, do the dirty work, and take a bullet for the client.
Yesterday I blogged about Patrick Lencioni’s 2010 book, Getting Naked, and the first fear that blocks consultants from building client relationships and loyalty. The second is fear of embarrassment, which can keep people from sharing their best ideas with clients, and admitting to mistakes. The remedies are to ask dumb questions, make dumb suggestions and celebrate your mistakes.
I just ran across Patrick Lencioni’s 2010 book, Getting Naked, and thought his message that consultants need to be vulnerable particularly relevant given today’s business environment. I completely related to the three fears that block consultants from providing excellent service to their clients and will be profiling one a day. Today’s blog is the fear of losing business which causes consultants to avoid the very things that ultimately build trust and loyalty. It can be remedied by entering the danger (speaking up in high risk situations), telling the kind truth, giving away business and consulting instead of selling.
