The Muse Thoughts on Learning
September 2005 (Vol 3, No 5)

Greetings!

Calliope Learning welcomes you to the Muse, our monthly email newsletter. An archive of the Muse is kept in the Resources area of Calliope's Web site.

What does Calliope Learning do? We use high tech and high touch to help you create meaningful learning solutions that relate to the organization's business strategy. We also certify consultants in LearningEdge, a toolset that provides a map for becoming a learning organization. Click here to learn more about our services.

in this issue
  • What's New?
  • Coping with Toxic Managers, Subordinates ... and other difficult people
  • Canadian Moodle Moot
  • CSTD Annual Conference
  • 2005 LearningEdge Workshop Update

  • Coping with Toxic Managers, Subordinates ... and other difficult people

    A book review by Dave Whittington

    Over the summer I’ve been reading Roy Lubit’s book Coping with Toxic Managers, Subordinates ... and other difficult people. After reading Peter Frost’s Toxic Emotions at Work last year, I was wondering what new ground Roy Lubit would cover. In fact Dr Lubit takes a whole different approach. While Peter Frost concerns himself with how to cope with toxicity in the workplace and the role of toxin handlers, Roy Lubit, who combines backgrounds in management consulting and psychiatry, carefully unpicks the root cause of inappropriate behaviour in toxic colleagues.

    Dr Lubit blends case studies, explanations of the causes of toxic behaviour, and strategies for coping with the difficult situations that arise from toxic behaviour. I found the book engaging, easy to follow, and I was surprised by how often I was thinking to myself ... “ah, so that explains why so and so does such and such”. Various types of aggressive, bullying and controlling behaviours are described and many of them I recognized. The chapter I found most disturbing was chapter 9 which looked at Homicidal Managers ... I hope no one ever has to deal with someone like this!

    Overall I found Lubit’s book fascinating and it gave me a whole different perspective on the root cause of toxic behaviour. His coping strategies I’ve already begun to work with and have found them useful when working with colleagues who are dealing with toxicity in the workplace. If you work in a complex organization and, from time to time, have to deal with colleagues’ inappropriate behaviour, then you should read this book.


    Canadian Moodle Moot

    Moodle is an open source (free) Learning Content Management System (similar in many ways to WebCT and Blackboard). Moodle is being adopted around the world by many sectors looking for a cost effective way of delivering online learning.

    Muse readers may be interested in the first Canadian Moodle Moot (conference) which is taking place online October 20-24 and face to face in Port Alberni October 21-23.

    Calliope Learning has recently started using Moodle to deliver its own online courses and would be interested in hearing from other small businesses who have adopted Moodle or are considering Moodle as a platform to support online learning.


    CSTD Annual Conference

    Calliope Learning will be in Toronto for this year's CSTD Conference November 6-9. We'll be exhibiting in the Marketplace at Booth 402 and we are presenting on Tuesday morning.

    At the booth we'll mainly be talking about LearningEdge, as we have done for the last couple of years. The presentation will outline some of the new work we've been doing with Virtual Teams.

    It would be great to see any Muse readers who are planning to attend. Keep in touch with us about getting a free pass to attend the Trade show.


    2005 LearningEdge Workshop Update

    We've added an online certification workshop to our fall schedule. We're hoping that providing this more flexible option of LearningEdge certification will be of interest to Muse readers.

    The online certification course will last 4 weeks beginning on November 14th. More information is available at http://www.calliopelearning.com/courses/

    We still have our 3 day face to face scheduled to run in Toronto - November 21-23. Get in touch if you want to learn more about LearningEdge.


    What's New?

    The fall is upon us again. We had a great summer here in Victoria and are looking forward to the rest of the year. We know that this is a busy time of year and we wish you all the best in whatever is keeping you busy just now.

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